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Support - Planira

Welcome to Planira Support! We're here to help you with any questions or issues you might have. Please review the information below, and don’t hesitate to reach out to us if you need further assistance.

Contact Support

If you need support, you can reach us by email. Our team will get back to you as soon as possible.

  • Email: hello@planira.app
  • Response Time: We strive to respond within 1-2 business days.

Frequently Asked Questions

Here are some common questions we receive. Click on any question to see the answer.

  • How do I delete my account?

    To delete your account, please send an email to hello@planira.app with the subject line "Account Deletion Request." In the email, confirm that you wish to delete your account. Our team will process your request within a few business days.

  • How can I update my profile information?

    To update your profile information, go to the "Settings" section within the app and update your personal details. If you encounter any issues, contact support for assistance.

  • Why am I not receiving notifications?

    Ensure that notifications are enabled for Planira in your device settings. If notifications are still not working, try logging out and back into your account, or contact support.

Privacy and Data Management

We take your privacy seriously. For details about data management and privacy, please visit our Privacy Policy page.

Need Additional Help?

If your question is not listed here or if you need further assistance, please feel free to contact us at hello@planira.app. Our support team is here to help!